Unclaimed Property

FasTrak keeps a record of uncashed refund checks. If you received a notice in the mail or saw a notification in a Bay Area newspaper that you have unclaimed property with FasTrak, please follow the process outlined in this section to claim your funds. If property goes unclaimed, the money will become property of the Bay Area Toll Authority (BATA) through a process called escheatment (California Government Code Sections 50050-50056).

Search for Unclaimed Property

If you think you may have unclaimed property with FasTrak, you can perform a search by selecting the first letter of your business or last name:

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Filing a Claim

If you are entitled to a refund, please use the following instructions and review the deadlines and required documentation detailed in this section. For more information visit our Frequently Asked Questions about unclaimed property.

To request repayment of unclaimed funds, complete a claim form and include all required documentation. Please note that a separate claim form is required for each item.

  1. Obtain a claim form
  1. Complete and sign the claim form.
  2. Notarize your claim form if the refund amount is greater than $1,000.
  3. Attach required documentation.
  4. Submit completed claim form(s) to our Customer Service Center no later than May 8, 2024, using one of the following methods:

By Mail:
FasTrak Customer Service Center
Escheatment Claims
P.O. Box 26926
San Francisco, CA 94126

In Person:
The FasTrak Walk-In Center is located at 375 Beale Street, San Francisco and is available for in person transactions during regular business hours.

By Fax:
415-974-6356

Online:

  1. Go to Email FasTrak.
  2. Click Web. When the drop-down box appears, select Unclaimed Funds.
  3. Fill in your details. Upload your signed claim form and required documentation.
  4. Click Submit.

Late claim

Claims are processed every spring. This year’s deadline to submit a claim is May 8, 2024. Claims received after May 8, 2024, must include a written explanation of the reason for the late filing. The Bay Area Toll Authority, acting in its sole discretion, will determine whether to accept the late claim. FasTrak will begin accepting new claims in spring 2024.

Required Documentation

The documents required to support your claim form depend on your relationship to the owner of the unclaimed funds.

Original owner filing a claim

If your name appears on the list of unclaimed funds, complete a claim form and include the following documentation:

  1. Copy of your valid, state-issued ID, such as a driver's license or identification card
    • If submitting a claim in person rather than by mail, fax or online, you may show your valid, state-issued ID to a FasTrak Customer Service Representative for verification of identity and do not need to submit a copy of the ID
  2. Proof of name change, such as marriage certificate or court documents, if current legal name is different than on the unclaimed funds account
  3. Proof associating yourself with the last address on file with the FasTrak Customer Service Center
  4. The original check or a copy of the check, if available

Filing a claim for a deceased owner

If you are an heir, beneficiary or duly appointed representative of a deceased person found on the list of unclaimed funds, complete the claim form and include the following documentation:

  1. Copy of your valid, state-issued ID, such as a driver’s license or identification card
    • If submitting a claim in person rather than by mail, you may show a valid, state-issued ID to the FasTrak Customer Service Representative for verification of identity and do not need to submit a copy of the ID
  2. Copy of death certificate of the deceased owner and death certificate of predeceased spouse, if applicable
  3. Proof that you have the right to file a claim on behalf of the deceased
    • If the estate is in probate and you are the executor or administrator of the estate, include the estate tax identification number and a copy of the certified letter of testamentary, dated within six months, showing your appointment as executor or administrator of the deceased’s estate
  4. Original or copy of the check, if available

Business claim

If you are an authorized officer or official of a business or government entity found on the list of unclaimed funds, complete the claim form and include the following documentation:

  • Letter of authorization with the names of officers or officials with authority to sign and submit claims on behalf of the business
  • Copy of current photo identification for each authorized officer or official making the claim
  • Business card of the authorized officer or official
  • Proof of the business's association with the last known address that matches the check
  • If the company merged with another company, a copy of the merger agreement
  • If the company was dissolved, a copy of the articles of dissolution
  • Original check or copy of the check, if available

Additional assistance

Have other questions?

  • Visit our Frequently Asked Questions about unclaimed property.
  • If you are inquiring about the status of your claim, please allow approximately 60 days from the date submitted for processing and check issuance.
  • If you are having trouble verifying the status of your claim or have a hardship, you may call the FasTrak Customer Service Center toll free at 877-BAY-TOLL (877-229-8655), or go to Email FasTrak, click Web and, when the drop-down box appears, select Unclaimed Funds. You will need to provide the name that appears on the FasTrak unclaimed funds list and a brief statement of your inquiry.
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